elvissteinjr
Very Active Member
I knew you were a Moto Mod backer. Did you actually back a larger batch of them back then or something? Otherwise I'd have to say this isn't still quite fair in my opinion.
Couple of days... is something I'm hoping for with my device. For everyone else left there's still this bit from the newsletter sent last Monday however:
Actually might be an idea to paste the whole thing, so here it is:
I'm not mad at you rather than Fx... well after all these delays I'm not sure if I'm even really mad. I feel like I should be, but it's just business as usual now. Waiting.
Couple of days... is something I'm hoping for with my device. For everyone else left there's still this bit from the newsletter sent last Monday however:
This has taken a few weeks longer than expected but with the volumes ramping up again in the next week and considering our large backlog, we expect everyone who pre-ordered to receive their devices between now and end of January.
Actually might be an idea to paste the whole thing, so here it is:
Pro1 update December
Hello!
Here’s a December update from us at F(x)tec regarding the Pro1 and in particular for those who haven't received their device yet. We read your messages, emails and posts and we aim to reply to everyone. Thank you again for supporting this phone along with your continued patience, as passionate keyboard users ourselves we are super committed to getting the Pro1’s to you as soon as possible. We do apologise for the delay so far. At F(x)tec HQ and in China we are working non-stop on production dealing with the recent screen issue and clearing our backlog.
Since the last update, we’ve been collaborating with our manufacturer to QA devices and check the screen module before assembly. As you may remember we found a minor light leak in the screen module after assembly and this resulted in lower than planned yields. Many of you have told us you don’t mind the issue and just want the device, we hear you however we want to ensure all Pro1’s are of the same production quality. The screen module is an expensive component and we’ve had to introduce an extra step in the process with a third party, before final assembly of the phones.
In the last week, Chen was in China with the team to oversee the latest improvements and approve an uplift in throughput, we are pleased to confirm he’s approved the higher amount. This has taken a few weeks longer than expected but with the volumes ramping up again in the next week and considering our large backlog, we expect everyone who pre-ordered to receive their devices between now and end of January. In the interest of speed, we will ship to you directly from our F(x)tec hub in Hong Kong which will cost us a bit more.
On the software front, the Pro1 was GMS approved last month, it is now fully compatible with Google SafetyNet features and user can use Google Pay out of box.
For those who have their devices please share your experiences with us.
Adrian and Chen
Founders, F(x)tec
I'm not mad at you rather than Fx... well after all these delays I'm not sure if I'm even really mad. I feel like I should be, but it's just business as usual now. Waiting.
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