Well you're one of the people that got ripped off by Wally who ran the Moderation out of AUS , Wally failed to bann after the second batch of orders had a two month delay which caused a lot of off topic talk, because he had difficulties reading proper English and also caught a live and such, he basically flaked out and left the moderation abruptly, leaving two people in the air who still wanted to talk about gaming here, unfortunately you are one of them.
Moderation started again by TrashyMG who is basically only some weird guy who writes unfunny posts in every thread, he stepped up and got moderation running again from scratch, but this was an independent effort on his part and not supported by the rest of those who still had moderation rights in this forum, but he did offer to bann JDTAY at a greatly increased price. He didn't have to do that, he had no obligations to the users left.
I Don't know about AUS laws and refunding something purchased well over a decade ago, but I'd say anything you could have done, should have been done a decade ago.