Squidge
Certified Guru
QUOTE
Completing a clean installation of the program will help to prevent conflicts that can occur. The remainder of this note describes the procedure.
Complete the steps below to reduce conflicts during the installation.
1. Place a small amount of nonabrasive, liquid soap on the shiny side of the CD or DVD.
2. Using your fingertips and warm water, gently rub the soap on the disc in a circular motion.
3. Rinse the disc thoroughly and dry it using a clean, soft T-shirt or lint-free towel. Do not use paper towels or tissue paper.
4. Install the program.
Now thats what I call a clean install!
http://support.encoreusa.com/kb.asp?id=554
Completing a clean installation of the program will help to prevent conflicts that can occur. The remainder of this note describes the procedure.
Complete the steps below to reduce conflicts during the installation.
1. Place a small amount of nonabrasive, liquid soap on the shiny side of the CD or DVD.
2. Using your fingertips and warm water, gently rub the soap on the disc in a circular motion.
3. Rinse the disc thoroughly and dry it using a clean, soft T-shirt or lint-free towel. Do not use paper towels or tissue paper.
4. Install the program.
Now thats what I call a clean install!
http://support.encoreusa.com/kb.asp?id=554
