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  • Got my Pandora back on 2012-09-19. Acceptable processing time. 12d for transport + 16d for queue&repair = 28d total.
    porg
    porg
    RMA process log:

    2012-08-22 Customer posts the parcel (via Hermes) in Vienna, AT

    2012-08-27 Parcel arrives at OpenPandora, Ingolstadt, DE

    2012-08-30 Reaction from Askarus: Repair yet to complicated for him, must get ED's advice. Askarus goes on vacation, will do it afterwards.

    2012-08-11 Pandora gets repaired

    2012-08-12 OpenPandora posts the parcel (via State Post) in Ingolstadt, DE

    2012-09-18 Failed delivery attempt

    2012-09-19 Pickup at post office
    Got my Pandora back on 2012-09-19. Acceptable processing time. 12d for transport + 16d for queue&repair = 28d total.
    My Pandora was sent in for repair on 2012-08-22. Looking forward to getting re-united with her :)
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