Wiz Wont Boot

[BigWhoop]

greetings,
i have a brand new Wiz. Fully loadet and without SD-Card. But when i switch it on and the blue light on the side appears correctly the monitor remains constant. There ist no bootloader,bootup,light,text what ever. Only a black screen.

any advice?

best regards
Stefan

 

[hyper]

Where did you order it from? If it's brend new and never used before I'd send it back and get money back/a replacment.

 

[BigWhoop]

thanks.
this mean i didnt make things wrong when this "error" appears? and the device is doa?

 

[hyper]

Well as far as my limited knowledge goes, this is straight out the box, never been turned on or messed with before?
I'd email your retailer.

 

[BigWhoop]

i think so. But what can i do if it isnt so?

 

[hyper]

Where did you order from? I haven't much experience in these things mine came nice and working from gbax.com. But hopefully you can get a refund or a replacement.

 

[BigWhoop]

this is no problem. dont worry

i only want to ask if i something use wrong.