chris rootman
Still Fresh
- Joined
- Dec 28, 2009
- Messages
- 1
To whom it may concern
Firstly let me apologise if this is the wrong forum for my problem but I hope you can help as i am really desperate to solve a problem we
currently facing with a product we imported from China that has a problem
with the firmware of the product
Please dont worry about the legal aspect of the firmware as we are the owner of the product
purchased on a OEM basis from this company.
The product is a Hard disk enclosure media player with the silan SC8636a chipset that you can use to watch movies,
download music , photo's and data model of the product is the en328k-sc HDD media player ,
that is based on the Linux O/S
the problem is that when you start adding more folders, to the unit the
units starts to slow down and eventually start hanging, and takes for ever
to index and it searches forever
The problem is definitely with the firmware , but we cannot communicate
with the supplier due to a language problem to explain them of the issue
or it seems thay cannot help us
It looks to me that there is logic problem with how the firmware functions oir a problem with indexing
or it is creating a loop as it eventually finds the folders but takes sometimes up to 3-4 hours
sometime is find the folders and comes up with a ROOT 0 eror
The supllier today gave us another firmware today but I am sceptical that it will solve our problem
I am really do not know who to ask for help and search
the Internet and came across your website and hope you can help
i am attaching a copy of the Firmware which is called Bank30.rom which is
2mb file which i have zipped to 1MB (WinZip 14.0)
Thank you reading my email and hope you can help
Chris Rootman
I can be contacted at chrisr@mighty.co.za for a copy of the firmware if I cannot attach it
EDIT: It seems I cannot attach the File Bank30.rom I can email it to anyone that requires it
Firstly let me apologise if this is the wrong forum for my problem but I hope you can help as i am really desperate to solve a problem we
currently facing with a product we imported from China that has a problem
with the firmware of the product
Please dont worry about the legal aspect of the firmware as we are the owner of the product
purchased on a OEM basis from this company.
The product is a Hard disk enclosure media player with the silan SC8636a chipset that you can use to watch movies,
download music , photo's and data model of the product is the en328k-sc HDD media player ,
that is based on the Linux O/S
the problem is that when you start adding more folders, to the unit the
units starts to slow down and eventually start hanging, and takes for ever
to index and it searches forever
The problem is definitely with the firmware , but we cannot communicate
with the supplier due to a language problem to explain them of the issue
or it seems thay cannot help us
It looks to me that there is logic problem with how the firmware functions oir a problem with indexing
or it is creating a loop as it eventually finds the folders but takes sometimes up to 3-4 hours
sometime is find the folders and comes up with a ROOT 0 eror
The supllier today gave us another firmware today but I am sceptical that it will solve our problem
I am really do not know who to ask for help and search
the Internet and came across your website and hope you can help
i am attaching a copy of the Firmware which is called Bank30.rom which is
2mb file which i have zipped to 1MB (WinZip 14.0)
Thank you reading my email and hope you can help
Chris Rootman
I can be contacted at chrisr@mighty.co.za for a copy of the firmware if I cannot attach it
EDIT: It seems I cannot attach the File Bank30.rom I can email it to anyone that requires it
