Do I have to pay for shipping?

[Azure]

I'd like to exchange my GP32 for another one from Play-Asia but I don't know if I will have to pay for the shipping to Hong Kong. Has anybody here have to exchange their GP32 for another one with Play-Asia? The reasons why I want to do this is because the A button is louder and not as responsive as the B button, there is a tiny crack in my screen, can't OC to 166, and less trapezoid effect would be great.

 

[TandeM]

I sent mine back for a replacement (the silicone material beneath the A button was either misformed or torn badly, didn't want to open it up to check) last week to Play-Asia, and had to pay shipping (~$20 for US => HK, 7-day). According to their site, they're responsible for shipping it back, which means they'll take the cheapest (read: slowest) method available, which is another 2 to 3 weeks.

Hopefully I'll get my unit repaired rather than replaced, as I really don't want to re-register, -and- pay up at JoyGP for GPCinema, etc. all over again (OK, it's not that expensive, but still...)

I'm also not sure what Play-Asia considers to be production defects...things like lack of OC-ability, minor trapezoid effect and button wear might not fall under the 6-month return policy.

 

[NiN^_^NiN]

I got mine from play-asia and my joystick dont work but im not gonna get it replaced as i can't afford $40 for shipping

h34r:

 

[DarkGod]

Wow Play-Asia seems to be selling a lot of faulty GP32 units.. I think more people should order from Craigix (www.gbax.com) or EntWare since I've heard little to no bad news about them.

 

[Evil_Cartman]

Craig is the best ^○^

 

[Dozer]

Yeah, although i managed to get mine for quite a bit less from play asia id buy from craig if i was to do it again. just because the service seems good and because of what he does for the scene. The only thing that put me off buying from his site is the misleading review he wrote and the hidden vat charge that is shown just before you buy.

 

[Icefox231]

CraigX owns, but shipping to the US (where I live) is 30 dollars :eek3:
Instead i'm getting it from
www.the-discount-shop.com for US$165.00 the shipping is very cheap, 3.95 for base shipping, they are located in new york, US people i'd reccomend then because tehy have the best support. I called them yesterday and talked directly to the owner who is a GP32 user and told me lots of info about the GP32 (I tested him) Plus the price is pretty good, with shipping that low you could get 2 day for like under 10 dollars.