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    Trying to get my pre-order refunded

    Just to provide some more depressing context for those of you who are wondering what the odds of getting your money back are - I cancelled my pre-order in August, 2011, and still haven't gotten a single euro back. Since I cancelled I have gotten a response every three months or so from Jacquelyn...
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    Cancel My Order (Actual Question Inside)

    I just want to add my concern to this... I've been sending emails to all the addresses I can find for a month now, and they don't even tell me if they're getting my mail, much less when I'll get my money back. Which phone number works to contact them directly?
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