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    All Refunds Not Sent Yet

    In the US, yes (which is what I said in the original post). from the Visa Merchant Agreement (http://usa.visa.com/download/merchants/rules_for_visa_merchants.pdf): QUOTE No Surcharging "... you may not impose any surcharge on a Visa transaction ..." That is not to say that the rules may be...
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    All Refunds Not Sent Yet

    In the US, you are getting dinged with 2 separate fees. 1. There is a Currency Conversion Fee (seems to be 2-5% depending on your bank). This is a fee that is assessed on any transaction done in foreign currency. This doing multiple ordered over your credit card will invoke multiple...
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    Full Refund?

    One route is to call and dispute the initial charge with your CC company. In the US, you have 60 days from the date of the statement on which the charge appears to dispute a charge. Everyone should be still within that time frame (just barely). I know that there are some issues with doing...
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    Do You Intend To Re-order?

    The thought process is one from a purely financial standpoint. In the initial order, I had a US$20 "Currency Conversion" fee from my credit card company. If I do get a refund, I will be out that fee, plus an additional US$50 or so due to the actual currency conversions. Wire transfer? no...
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    All Refunds Not Sent Yet

    I have not received the refund email either .. I checked my spam folders and greylist logs, but did not see anything that indicated a refund email was attempted delivery. I am in NC, US. I ordered on 1 Oct, using a virtual card from citibank -- if that makes any difference. Due to the fees...
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