RE the court action - there was no appearance or anything as dramatic as that.
I simply issued a claim via the UK 'small claims court'. This is all done online.
You submit your case, it is presented to the defendant and they have 14 days to respond. The fee is £25.
The main advantage is a...
As far as I understood it - that email offered a number of options including waiting. I did not follow up any option so I didn't think I was tied to anything. I just waited. I had a voucher 6 months later but when I learnt that this voucher deducted from a donation fund, not from my original...
I waited 'til the strike off email taking no action and not opting for any upgrade path, I did this to support OPL as best I could.
After the strike off email and subsequent explanations here it was clear that OPL were never going to help any more pre orderers.
This is when I started legal...
I didn't pay an upgrade.
I purchased a pandora from DragonBox with discount provided by the donation fund.
Reference
Product
Unit price
Quantity
Total price
PND-CUSTOM
Pandora Handheld
Available
447,90 €
1
447,90 €
Voucher name: Pandora Cross Upgrade
-261,00 €
Products
447,90 €...
I only went ahead and used the voucher after I got the strike off email from OPL and it seemed the only way to resolve it. I used the voucher after I initiated legal proceedings. If I'd had any idea they would agree to a refund I wouldn't have used the voucher but I was sure it wouldn't come to...
Got this in April.
Hello,
First of all, sorry for the fact you still don't have your Pandora
And thanks a lot for your ongoing support, it's really appreciated and
we hope we will be able to reward that soon.
Please read this eMail carefully - as it links to a survey you have to
fill out...
accused me of not understanding information that simply wasnt there, accused me of misrepresenting the situation to my legal advisor. I wasnt ether trying to get a free pandora.
I don't think we understand each other. I got one email referring to a survey, I wasn't sure if this was an agreement to upgrade or just an information gathering excersise. It wasn't clear. A LOT later I get an email from ED with a discount voucher I later learnt was coming from donations. I had...
I got one email from OPL and one from ED. Just re-read both. It wasn't clear, most of the things mentioned my WizardStan were not mentioned in ether email. I DID explain the situation perfectly to my legal advisor and also provided copies of the communications.
Can you stop with the...
@WizardStan Legally, the questionnaire meant nothing legally. I've had this confirmed both by my businesses legal advisor and by the fact that OPL have admitted full liability for the money owed to the county court in writing.
The questionnaire was ambiguous and there was no transfer of my...
I wouldn't dream of professing to know what someone can and can't do with x or y condition and that's not what I meant to do so sorry if it came over like that. All I am saying is that It's not fair to make people feel guilty should they choose to take action after being left out of pocket...
I suffer from magor depressive episodes and a sometmes debilitating anxiety disorder which i manage to the best of my ability. Yes, of course it makes some things more difficult than they would be had I not been affected by these things, but when i sign a contract on behalf of my business it...
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