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Not sure but you possibly have problems understanding my post. Nowhere in my original post did I complain about delivery dates. My gripe is with 2+ weeks no refund and no explanation as to why. Like you and everyone else I'm out £200+ and in limbo, if you want to hang on that's your perogative...

Yes but the bed company isn't switching banks, asking you to re-order and two weeks later you know nothing more than when you started. And I'll bet the bed exists and that you may have seen it and even tried it out.

I'm going the same way myself, I was 60:40 in favour of re-ordering but I'm now 40:60, i.e. I will probably not re-order. Despite all those on here saying give them time, it's the bank's fault etc, this is still a purchase involving a few hundred pounds, and I haven't been messed around like...

9 days also since I got the email, no refund (RBS). Just for reference in that time I have ordered/returned and been refunded on a transaction with another retailer on something un-related. My biggest gripe is the lack of communication. I think the patience of the vast majority of those who...