I wasnt doing anything at the time, I tried it right out of the box, tried to get wifi up, then decided I should plug it in and let it charge for a while. Came back found that the round things in the middle could be used for the mouse too played with those for a bit and at some point wanted to go back to stylus, but no joy, tried the keyboard test, no problems, played around some more with it some more, read up on how to update, etc (some web/instruction pages on the site are stale btw names of links and procedures have changed). Tried the calibrate, since nothing touch worked at all, no joy. Pulled the battery, inserted an sd card with the current flash/rev and re-flashed it. No joy on the touchscreen, and came to the forum for help.